OMNI Customer Fulfillment Associate – Walmart – CFB Trenton, ON
Walmart Canada’s store in Base des Forces canadiennes Trenton (CFB Trenton), Ontario is hiring an OMNI Customer Fulfillment Associate to join their retail team. This role sits at the intersection of online order fulfillment and in-store customer service, making it an ideal fit for someone who takes pride in accuracy, quality, and getting things done efficiently.
As an OMNI Customer Fulfillment Associate, you’ll be the behind-the-scenes force ensuring that customers who shop online receive their orders correctly, on time, and in perfect condition. From picking and packing to labelling and dispatching, your attention to detail directly impacts customer satisfaction and loyalty.
About the Role: OMNI Customer Fulfillment Associate
This position requires you to move between various temperature zones within the store to pick items for online orders, pack them carefully, and ensure every order meets Walmart’s high quality and accuracy standards. You’ll be reading pick slips, applying shipping labels, and making sure totes are packed efficiently without compromising product integrity.
Beyond fulfillment tasks, you’ll also interact with customers and help resolve any issues that arise. The role demands strict adherence to food hygiene and safety protocols, including operating material handling equipment responsibly and keeping your work area clean at all times. Being a team player who communicates well and adapts to shifting priorities is key to success in this role.
Benefits and Salary
The minimum starting wage for this position is $17.75 per hour, with the actual rate determined based on relevant experience. Walmart Canada offers a comprehensive benefits package that includes comprehensive health benefits, life insurance, paid time off, a store discount, stock options, deferred profit sharing, access to the Live Better U education program, and EQ Health support. Please note that certain benefits are dependent on hours worked or employment status (full-time or part-time).
Job Details
📌 Job Type: Regular/Permanent
🏢 Company: Walmart Canada
📍 Location: 470 2nd Dug Hill Rd, Trenton, ON K8V 5P7
🆔 Requisition ID: R-2456694
🗓️ Date Posted: March 24, 2026
⏱️ Schedule: Morning, afternoons, evenings, nights
💰 Pay: Starting from $17.75/hour (based on experience)
Responsibilities
Working as an OMNI Customer Fulfillment Associate at Walmart means your daily work directly supports the growing online grocery and retail fulfillment operation. Each task — from picking the freshest products to packing them safely — plays a direct role in delivering a quality experience to customers across the community.
- Pick and assemble customer orders from various temperature zones with a focus on quality and on-time delivery
- Pack orders carefully, distinguishing between similar products and verifying exact quantities and correct product codes
- Ensure product quality by selecting undamaged, fresh items that meet Walmart’s standards
- Document and label all orders accurately using pick slips, packaging details, and shipping labels
- Optimize tote fill by packing orders in a space-efficient manner without sacrificing product quality
- Balance fulfillment duties with customer interaction, helping resolve any service issues as they arise
- Maintain food hygiene and safety standards, keeping work areas clean, handling spills promptly, and conducting pre-use equipment inspections
- Contribute to continuous improvement by suggesting enhancements to operational procedures, safety, and productivity standards
Requirements / Skills
Walmart is looking for candidates who are flexible, positive, and team-oriented. The ideal person for this role is someone who takes quality seriously, communicates clearly, and thrives in a fast-paced, physically active environment. No formal minimum qualifications are listed, making this a great entry-level opportunity for motivated individuals.
- Flexibility to work across various shifts including mornings, afternoons, evenings, and nights
- Attention to detail when verifying product codes, quantities, and order accuracy
- Strong communication skills for interacting with customers and collaborating with the team
- Team player mentality with a positive, helpful attitude
- Commitment to safety and hygiene standards in a retail fulfillment environment
- Adaptability to adjust work priorities based on daily delivery schedules and customer demands
How to Apply
To apply, visit the official Walmart Canada job posting using the link below. Make sure your resume is up to date before submitting your application.
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Job Summary & Tips for Applying
Quick Summary & What to Highlight: This OMNI Customer Fulfillment Associate role at Walmart Canada in CFB Trenton is perfect for candidates who excel in order accuracy, time management, and attention to detail. On your resume, emphasize any experience with order picking, packing, or retail stocking, your reliability, and your ability to work in a fast-paced environment. If you’ve previously worked in warehousing, grocery retail, or customer service, make sure to highlight specific achievements and responsibilities that align with this position.
Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like order fulfillment, product quality, and food hygiene standards that appear in the posting. Quantify your achievements where possible (e.g., “picked and packed 100+ orders per shift with 99% accuracy” or “maintained a clean and safe work area across all shifts”). Write a brief cover letter expressing your genuine interest in Walmart Canada and why you’re a strong fit for this opportunity in CFB Trenton. Double-check your application for spelling errors and ensure your contact information is current.
Interview Preparation: If selected for an interview, research Walmart Canada‘s values, community involvement, and commitment to helping Canadians save money. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your reliability, teamwork, and ability to handle physical tasks accurately. Common questions may include scenarios about handling high-volume order periods, maintaining quality under pressure, and resolving customer concerns. Dress appropriately for a retail environment, arrive 10-15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, team dynamics, and growth opportunities. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.