Mgr Ramp Ops – FedEx – Calgary, AB

FedEx is one of the world’s most recognized logistics brands, and their Calgary operation is looking for a sharp, hands-on leader to step into the role of Ramp Operations Manager. Based at 24 Aero Drive NE, Calgary, AB, this is a full-time opportunity with Federal Express Corporation Canada for someone who thrives in a fast-paced, aircraft operations environment and knows how to bring out the best in a team.

If you have a solid foundation in FedEx or industry operations, leadership experience, and a passion for keeping things running smoothly on the ramp, this role puts you at the centre of the action. You’ll be directing daily operations, coaching your team, and ensuring performance standards are met — all while working within one of Canada’s busiest freight hubs.

About the Role: Ramp Operations Manager

As the Ramp Operations Manager, your primary focus is to coordinate operations within the service area, conduct standard performance checks, and provide direct leadership to ramp employees. You’ll be responsible for guiding your team through day-to-day tasks, offering training, coaching, and mentoring to both new hires and experienced staff. You’ll also support management by handling administrative functions as needed.

This role demands strong human relations and communication skills, the ability to work in a self-managed environment, and a willingness to adapt to changing schedules and business needs. Safety, compliance, and teamwork are at the heart of everything you’ll do on the ramp. Candidates must be willing to acquire a Class 1 licence within the first one to two years in the position, and CTV experience is considered an asset.

Benefits and Salary

FedEx Canada is known for offering competitive compensation and a supportive work culture built around the value of Taking Care of Each Other. While specific salary details are not listed in this posting, FedEx provides employees with access to career development programs including the EXCEL Leadership Development Stream, a strong commitment to inclusion and diversity, and the opportunity to grow within a globally recognized organization. The company also encourages applications from women, persons with disabilities, Indigenous persons, and members of the 2SLGBTQ+ community.

Responsibilities

In this leadership role, the Ramp Operations Manager is responsible for the smooth coordination of ramp-level activities, from overseeing employee performance to maintaining operational standards. Every day brings a mix of people leadership, administrative oversight, and hands-on operational involvement — making it a dynamic and rewarding position for the right candidate.

• Coordinate daily operations within the service area, including standard performance checks to ensure efficiency and compliance
• Direct the work activities of ramp employees, providing clear guidance and day-to-day supervision
• Train, coach, and mentor both new and current employees to develop their skills and support team performance
• Support management by performing administrative functions as required or directed
• Ensure all team members complete required training and maintain annual accreditations where applicable
• Manage schedules and adapt to varying shifts, including holidays, based on business needs
• Operate within a PC/Windows environment and complete all mandatory testing and recurrent training

Requirements / Skills

FedEx is looking for an experienced professional with a strong operational background and proven leadership capabilities. The ideal candidate brings a thorough understanding of FedEx products and services, is comfortable working under pressure, and has the interpersonal skills to lead a diverse team effectively on a busy ramp environment.

• Bachelor’s degree or equivalent combined with at least four years of FedEx or industry experience
• EXCEL Endorsed status (previously known as LEAP), with completion of the Excel Leadership Development Stream within the 2-year OMA assignment
• One year of aircraft operations experience — CTV experience is a definite asset
• Valid driver’s licence with a good driving record; must be willing to obtain a Class 1 licence within the first 1–2 years in the role
• Physical capability to lift 70 lbs and manoeuvre packages up to 150 lbs using appropriate equipment
• Proficiency in Microsoft Office suite including Word, Excel, PowerPoint, and Outlook
• Excellent communication, problem-solving, and analytical skills with the ability to prioritize effectively in a self-managed environment

How to Apply

If you’re ready to lead from the ramp and take your FedEx career to the next level, don’t wait — this posting closes on March 11, 2026. Submit your application through the official FedEx Careers portal using the button below, and make sure your résumé reflects your operations leadership experience and any relevant ramp or aircraft operations background.

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