Loss Prevention Clerk – Costco – Kitchener, ON

Costco’s Kitchener warehouse on King Street East is looking for a Loss Prevention Clerk to help protect company assets and maintain a safe shopping environment. This is a hands-on role that puts you at the front line of retail security, working directly under the Warehouse Manager to deter theft, identify shrink opportunities, and collaborate with local law enforcement when needed.

Day-to-day, you’ll be walking the warehouse floor, observing member and employee behaviour, and responding to security incidents with professionalism and composure. If you have a background in loss prevention and a solid understanding of Canadian law as it applies to theft and fraud, this role is a strong fit.

About the Role: Loss Prevention Clerk

As a Loss Prevention Clerk at Costco Kitchener, your primary responsibility is safeguarding the warehouse from both internal and external theft. You’ll conduct regular patrols of the warehouse floor and perimeter, observe and detect suspicious activity, apprehend shoplifters within legal guidelines, and prepare thorough documentation for potential prosecution. You’ll also maintain evidence files and may be required to testify in court.

Beyond the day-to-day security work, this role involves coaching and educating warehouse team members on loss prevention policies, communicating with other Costco LP clerks in the region, and identifying operational shrink reduction opportunities. A strong knowledge of the Criminal Code of Canada, the Charter of Rights and Freedoms, the Trespass Act, and applicable Privacy Acts is essential for performing your duties lawfully and effectively.

Benefits and Salary

This position offers an hourly wage of $21.00. Costco is well known across Canada for offering competitive compensation packages to its employees, and this role is no exception. Specific benefits information was not detailed in this posting, but Costco’s reputation as an employer includes strong employee programs for eligible staff.

Responsibilities

The Loss Prevention Clerk role at Costco Kitchener covers a wide range of security and safety duties. From active floor patrols to detailed report writing and court testimony, this position requires someone who can handle high-pressure situations calmly and professionally while upholding Costco’s standards and Canadian legal requirements.

• Patrol the warehouse floor and perimeter for up to 8 hours per day to monitor safety and security concerns
• Observe, detect, and apprehend shoplifters within the limits of Costco’s loss prevention procedures and applicable laws
• Detain and interview shoplifting suspects when warranted, following proper legal protocols
• Identify and report internal dishonesty to the Warehouse Manager and Regional Loss Prevention Manager
• Prepare detailed reports for internal records and potential prosecution, maintaining evidence and investigation files
• Testify in court as required regarding theft investigations
• Coach and educate warehouse team members on loss prevention topics, policies, and procedures
• Communicate with other area Costco LP clerks and local businesses to share information on current theft threats
• Identify shrink reduction opportunities within warehouse operations and report them to management

Requirements / Skills

The ideal candidate for this role brings hands-on loss prevention experience and a solid grasp of Canadian legislation related to theft, fraud, and individual rights. Costco values candidates who combine strong observational and communication skills with sound judgement and the ability to act within the law at all times.

• High School Diploma or GED is preferred for this position
• Valid Loss Prevention Licence as required by the Province of Ontario
• Loss Prevention experience is strongly preferred; candidates with relevant background will be given priority
• Knowledge of the Criminal Code of Canada relating to theft and fraud offences, the Charter of Rights and Freedoms, the Trespass Act, and Privacy Acts
• Strong communication, observation, and problem-solving skills are essential to performing duties effectively
• Ability to work on your feet for extended periods and conduct physical floor patrols throughout a shift

How to Apply

To apply for this Loss Prevention Clerk position at Costco Kitchener, use the official application link below. Ensure your resume is up to date and highlights any relevant loss prevention experience before submitting.

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