Loss Prevention Clerk – Costco – Gatineau, QC

Costco’s Gatineau warehouse on Boulevard Maloney Ouest is looking for a Loss Prevention Clerk to join their team. This is a hands-on, active role for someone with a solid understanding of security practices, the Criminal Code of Canada, and a sharp eye for identifying threats to company assets — both internal and external.

Day to day, you’ll be walking the warehouse floor and perimeter for extended periods, monitoring for safety and security concerns, engaging with shoplifters when necessary, and working closely with warehouse management and regional loss prevention staff. This role also involves a strong communication element — coaching fellow team members on loss prevention policies and coordinating with area businesses to stay informed on local theft trends.

About the Role: Loss Prevention Clerk

As a Loss Prevention Clerk, your primary mission is to protect Costco’s assets from both internal and external theft. You’ll spend much of your shift walking the warehouse and surrounding perimeter, keeping a trained eye on activity throughout the building. When situations escalate, you’ll be responsible for detaining and interviewing shoplifters, preparing reports for internal use and potential prosecution, and maintaining thorough investigation files. You report directly to the Warehouse Manager.

Beyond theft prevention, this role requires a working knowledge of applicable provincial and federal laws, including the Charter of Rights and Freedoms, the Trespass Act, and relevant Privacy Acts. You’ll attend meetings and seminars to stay current on loss prevention practices, and you’ll play an active role in educating other warehouse team members on security procedures and Costco policies. A valid Loss Prevention Licence as required by the Province of Quebec is mandatory.

Benefits and Salary

Costco is widely recognized for offering competitive compensation and a strong benefits package to its employees. While specific salary details for this posting aren’t listed, Costco typically provides eligible employees with health and dental coverage, employee discounts, and opportunities for career advancement within the organization. Benefits details will be discussed during the hiring process.

Responsibilities

This role keeps you moving — you’ll spend up to eight hours a day on your feet, actively monitoring one of Costco’s busiest Quebec warehouses. Each responsibility below is tied directly to protecting people, property, and the integrity of the warehouse operation.

• Patrol the warehouse and surrounding perimeter for up to 8 hours daily, monitoring for safety and security hazards
• Observe, detect, and prevent shoplifting activity, and apprehend suspects when warranted
• Detain and interview shoplifters in accordance with applicable laws and Costco procedures
• Identify and report internal dishonesty to the Warehouse Manager and Regional Loss Prevention Manager
• Prepare detailed reports for internal use and potential criminal prosecution
• Maintain evidence and investigation files in an organized and secure manner
• Testify in court regarding theft investigations as required
• Coach and educate warehouse team members on loss prevention topics, policies, and procedures
• Collaborate with other Costco Loss Prevention Clerks and local businesses to share intelligence on current theft threats
• Assist in other areas of the warehouse as needed

Requirements / Skills

The ideal candidate brings real-world loss prevention experience and a thorough understanding of the legal framework that governs security work in Canada. Strong interpersonal and communication skills are just as important as your ability to observe and act calmly under pressure.

• Valid Loss Prevention Licence as required by the Province of Quebec
• Loss prevention experience is preferred, with preference given to candidates who have hands-on field experience
• Knowledge of the Criminal Code of Canada as it relates to theft and fraud, the Charter of Rights and Freedoms, the Trespass Act, and Privacy Acts
• High School Diploma or GED preferred
• Communication, observation, and problem-solving skills are essential to performing the duties of this role
• Bilingualism (French and English) — oral and written — is required for this Gatineau, Quebec location

How to Apply

To apply for this Loss Prevention Clerk position at Costco Gatineau, use the link below to submit your application through the official posting. Make sure your resume is up to date and reflects any relevant loss prevention or security experience before submitting.

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