ICQA Data Analyst – Amazon – Cambridge, ON

Amazon Canada Fulfillment Services is on the lookout for a sharp and driven ICQA Data Analyst to join the Inventory Control / Quality Assurance (ICQA) team at their Cambridge, Ontario facility. If you thrive on turning raw data into meaningful insights and want to play a key role in one of the world’s most customer-centric companies, this could be exactly the opportunity you’ve been waiting for.

In this role, you’ll collaborate closely with both the ICQA and operations teams across Inbound and Outbound functions, delivering analytical support for ACES initiatives, investigating defect root causes, and helping maintain compliance with ICQA-related SoX requirements. You’ll own the insights, build automated dashboards, and help simplify complex processes through smart data solutions.

About the Role: ICQA Data Analyst

As the ICQA Data Analyst, you’ll be responsible for the full data lifecycle — from collecting and managing data to designing queries, generating reports, and building automated reporting tools. You’ll work with both internal and external data sources to create custom analytics that drive operational decision-making. Working in a fast-moving, sometimes ambiguous environment, you’ll be expected to take initiative and deliver results autonomously.

This is a role that demands both technical proficiency and business acumen. Beyond the numbers, you’ll back up Process Assistant duties as needed, ensuring the team runs smoothly even during busy periods. Your attention to data integrity — maintaining a 0% error rate — will be critical to the success of the ICQA program.

Benefits and Salary

Amazon offers a competitive hourly wage of $23.00 to $35.00 CAD for this position, with the final rate determined based on experience, qualifications, and location. As a total compensation employer, Amazon’s package may also include sign-on payments and Restricted Stock Units (RSUs). Associates enjoy a comprehensive benefits package that includes health insurance (medical, dental, vision, prescription, basic life and AD&D insurance), a Registered Retirement Savings Plan (RRSP), a Deferred Profit Sharing Plan (DPSP), paid time off, and additional resources to support health and well-being.

Responsibilities

The ICQA Data Analyst plays a hands-on role in keeping Amazon’s fulfilment operations running efficiently and accurately. Day-to-day, you’ll be digging into data, building systems, and providing insights that directly support the quality and control functions of the warehouse. Your work will directly impact how defects are identified, investigated, and resolved.

• Develop data collection processes and data management systems to support ICQA operations
• Maintain data integrity with a 0% error rate standard
• Design queries, compile data, and generate reports using MS Excel
• Create charts and graphs to support operational reporting and stakeholder communication
• Investigate defect trends through in-depth research and root cause analysis
• Perform data collection and entry as required by operations teams
• Execute data mining activities and problem-solving initiatives to improve processes
• Back up Process Assistant duties as needed to support team operations

Requirements / Skills

Amazon is looking for a candidate who brings a solid foundation in data analysis and business intelligence, combined with the flexibility to work in a dynamic fulfilment environment. The ideal applicant is self-directed, technically capable, and comfortable dealing with ambiguity and competing priorities. Both technical skills and communication ability are valued here.

• 2+ years of experience as a business analyst, data analyst, or in an equivalent role
• SQL proficiency — at least 1 year of experience extracting and manipulating data using SQL
• Advanced Excel skills, including experience writing complex VBA macros
• Bachelor’s degree or high school diploma/equivalent
• Experience with advanced tools such as Python, Tableau, and advanced SQL is a strong asset
• Problem-solving and root cause analysis experience in a professional setting
• Ability to work a flexible schedule, including weekends, nights, and holidays, 40 hours/week with overtime as required
• Must be 18 years of age or older

How to Apply

Ready to take your data skills to one of Canada’s most dynamic fulfilment environments? Submit your application directly through Amazon’s official careers portal. Make sure your resume highlights your SQL experience, Excel expertise, and any analytical tools you’ve worked with. Only candidates selected for an interview will be contacted regarding hiring status.

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