Head of Business Development – DHL – Calgary, AB

DHL’s Global Forwarding Freight division is looking for a seasoned Head of Business Development to join its Industrial Projects team in Calgary, Alberta. This is a senior commercial role for a driven logistics professional who knows how to open doors, build lasting relationships, and turn prospects into long-term clients.

At the heart of this position is new business acquisition — identifying untapped opportunities, developing tailored proposals, and securing profitable accounts within the Industrial Projects segment. If you thrive in a fast-moving, high-stakes logistics environment and have a track record of managing large-scale freight budgets, this role is worth a close look.

About the Role: Head of Business Development

Reporting directly to the Head of Industrial Projects, this position sits within the Global Forwarding Freight – Canada unit and focuses on growing DHL’s industrial customer base through strategic commercial initiatives. The role demands deep knowledge of the freight forwarding and project logistics landscape, as well as the commercial acumen to translate market intelligence into measurable revenue growth.

Beyond individual business development, this role carries a collaborative dimension — working closely with local, district, and regional teams to coordinate client solutions, while also providing mentorship and guidance to junior members of the business development team. You’ll be expected to engage confidently at the senior executive level with prospective customers and align their needs with DHL’s extensive service offerings.

Benefits and Salary

This is a full-time, limited-contract position with a standard schedule of 37.5 hours per week. As part of one of the world’s leading logistics organisations, employees at DHL typically have access to a range of corporate benefits. Specific compensation and benefits details were not listed in this posting — candidates are encouraged to inquire during the interview process.

Responsibilities

This role is fundamentally about driving new business growth within the Industrial Projects segment. From identifying high-value prospects to closing deals at the executive level, the Head of Business Development plays a central role in expanding DHL’s footprint in the Canadian market. Here’s a breakdown of what the day-to-day looks like:

• Identify and develop new business opportunities within the Industrial Projects sector through proactive market research and targeted outreach
• Initiate relationships with non-buying accounts and aggressively pursue prospects identified by the company
• Build and maintain strong, trust-based relationships with key prospective customers at all levels
• Engage decision-makers to understand their strategic priorities and business needs
• Develop tailored proposals and compelling value propositions aligned with client requirements
• Create and execute sales plans using DHL resources to drive growth from targeted prospects
• Manage end-to-end prospect relationships, including senior-level engagement throughout the sales cycle
• Collaborate with local, district, and regional teams to coordinate client solutions and service delivery
• Provide market intelligence on competitors and suppliers to internal sales teams
• Mentor and guide junior business development team members as needed

Requirements / Skills

The ideal candidate brings a strong operational foundation in project logistics combined with a sharp commercial instinct for closing new business. DHL is seeking someone who can operate with credibility at the senior level and has the experience to manage complex, high-value freight relationships from the ground up.

• 10–15 years of experience in project logistics and/or freight forwarding is required
• Proven track record managing Industrial Projects with freight budgets of approximately USD 5M or more
• Strong operational background in logistics and project execution environments
• In-depth knowledge of the freight forwarding and logistics industry, including market dynamics and key players
• Commercial and relationship management skills with the ability to engage and influence senior stakeholders
• Valid driver’s licence in the Province of Alberta

How to Apply

To apply, visit the official DHL job posting using the link below. Make sure your resume is up to date and reflects your experience in project logistics and business development before submitting.

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