GTS Cage Agent – FedEx – Mississauga, ON
Location: Mississauga, ON | Company: Fedex
Federal Express Corporation Canada is hiring a GTS Cage Agent in Mississauga, ON (onsite). This role supports a Revenue Canada Customs Sufferance Warehouse operation, focused on the controlled transfer or release of goods and maintaining tight control of inventory within the customs cage/warehouse.
If you’re detail-oriented and comfortable working in a regulated environment, you’ll be responsible for monitoring package inventory, reporting and resolving discrepancies, and ensuring goods move through the warehouse in line with customs requirements and FedEx operational standards.
About the role: GTS Cage Agent
As a GTS Cage Agent, you will perform duties tied to maintaining a customs-controlled warehouse environment. The core of the job is ensuring inventory control within the cage/warehouse and supporting the proper transfer, release, and tracking of goods under customs rules.
You’ll work with FedEx systems and reports (including IMS as an asset), follow preferred customs clearance procedures (including COS 8 knowledge as a plus), and operate in a PC Windows environment while meeting required testing and training thresholds. The role also includes physical handling of packages and may include occasional driving.
Benefits and Salary
Compensation details are not included in the information provided for this posting. Any wage, benefits, or other compensation details are typically confirmed during the interview or offer process.
Job Details
📌 Job Type: Global Trade Services / Customs Warehouse Operations (GTS Cage Agent)
📍 Location: 6895 Bramalea Road, Mississauga, ON L5S 1Z7, Canada
🕒 Schedule: Monday – Friday, 05:00 AM start (Onsite)
💼 Employment Type: Full Time (Regular)
🏢 Company: Federal Express Corporation Canada
🆔 Req ID: P25-300431-1
Requirements / Skills
- Canadian High School Diploma or GED equivalent.
- Must successfully complete any required DG training.
- FedEx experience: 6 months preferred.
- Global Trade Services experience: 6–12 months preferred.
- Ability to lift 70 lbs and manoeuvre packages up to 150 lbs with appropriate equipment or assistance.
- Valid driver’s licence and good driving record (occasional driving may be required).
- Customs / clearance knowledge: COS 8 and customs clearance procedures preferred.
- Systems: Knowledge of IMS and other reporting systems is an asset.
- Computer skills: Comfortable in a PC Windows environment; able to meet testing/training thresholds.
- Excel: Preferred (basic level).
- Expected learning/adjustment time: 6 months.
How to Apply
If you’re interested in working in a customs-controlled warehouse environment and supporting the accurate, compliant movement of shipments, apply through the official FedEx posting. When applying, highlight any experience with inventory control, customs processes, warehouse operations, and comfort working with systems and reports.
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Job Summary & Tips for Applying
For a GTS Cage Agent role, the biggest differentiator is proving you can maintain strong inventory control in a regulated environment. In your application, emphasize situations where you tracked inventory accurately, investigated discrepancies, and followed strict procedures — especially in warehouse, logistics, or customs-adjacent settings.
This position starts early and is hands-on, so be ready to speak to your comfort with physical work (lifting up to 70 lbs, handling heavier packages with equipment), working safely, and staying consistent across repetitive tasks. If you’ve used warehouse systems or produced reports (or have exposure to tools like IMS and basic Excel), make that easy to spot.
In interviews, expect questions about compliance and decision-making under process rules. A strong approach is to walk through how you would confirm shipment status, document issues clearly, and escalate properly when something doesn’t reconcile — showing you can protect both service quality and customs compliance without cutting corners.