GTS Broker – FedEx – Gloucester, ON
Join Federal Express Corporation Canada as a GTS Broker in the vibrant city of Gloucester, Ontario. This role offers a unique opportunity to work with international shipments, focusing on commercial goods, and ensuring compliance with Canadian Customs regulations.
As a GTS Broker, you’ll be at the forefront of processing low-value shipments, providing vital information to customers, and ensuring smooth international operations. This position is perfect for those who thrive in a dynamic environment and have a keen eye for detail.
About the Role: GTS Broker
Your main duties will involve handling low-value shipments and ensuring compliance with Canadian Customs and government regulations. You’ll provide accurate information to customers regarding international shipments, with a focus on commercial goods.
Teamwork and compliance are key aspects of this role. You’ll need to maintain your CCS designation and achieve annual re-currency points. Safety and adherence to regulations are paramount, especially when handling packages.
Benefits and Salary
While the salary specifics are not disclosed, this is a full-time, in-office position with a temporary assignment of up to 12 months. The role requires a CCS designation, ensuring you stay updated with industry standards.
Job Details
📌 Job Type: Full Time
🏢 Company: Federal Express Corporation Canada
📍 Location: Gloucester, ON
🆔 Requisition ID: P25-315903-1
🗓️ Date Posted: 2026-02-13
Responsibilities
In this role, you’ll ensure that shipments are processed efficiently and in compliance with regulations. Your responsibilities will be crucial in maintaining the integrity of international operations.
- Process low-value shipments in accordance with Canadian Customs regulations
- Provide accurate information and assistance to customers regarding international shipments
- Maintain CCS designation and achieve annual re-currency points
- Handle packages with care, ensuring safety and compliance
- Collaborate with team members to ensure efficient operations
Requirements / Skills
The ideal candidate will have a strong background in customs regulations and excellent customer service skills. A commitment to compliance and teamwork is essential.
- Canadian Customs Specialist certification or CSCB qualified
- One year experience in a related field, preferably with FedEx
- Ability to lift 70 lbs and maneuver packages up to 150 lbs
- Proficiency in Microsoft Excel and clearance systems
- Good mathematical and computer aptitude
How to Apply
Interested candidates should apply through the official FedEx careers portal to ensure their application is considered.
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Job Summary & Tips for Applying
Quick Summary & What to Highlight: This GTS Broker role at Federal Express Corporation Canada in Gloucester is perfect for candidates who excel in customs regulations, customer service, and teamwork. On your resume, emphasize any experience with international operations, attention to detail, and your ability to work in a fast-paced environment. If you’ve previously worked in logistics, make sure to highlight specific achievements and responsibilities that align with this position.
Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like CCS designation, customs compliance, and shipment processing that appear in the posting. Quantify your achievements where possible (e.g., “processed 100+ shipments daily” or “maintained 98% accuracy in customs documentation”). Write a brief cover letter expressing your genuine interest in Federal Express Corporation Canada and why you’re excited about this opportunity in Gloucester. Double-check your application for spelling errors and ensure your contact information is current.
Interview Preparation: If selected for an interview, research Federal Express Corporation Canada‘s values, recent news, and company culture beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your customs regulation knowledge. Common questions may include scenarios about customer service, teamwork, handling pressure. Dress appropriately for a professional environment, arrive 10-15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, team dynamics, and growth opportunities. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.