GTS Agent – FedEx – Mississauga, ON

FedEx Canada is hiring a GTS Agent at its Mississauga location. This is a full-time professional role responsible for accurately entering data, auditing and verifying customs clearance information, and maintaining records for billing and compliance. The position provides critical support to both internal and external customers by ensuring that documentation requests are processed efficiently and accurately.

If you are detail-oriented, computer-savvy, and interested in building a career with a global leader in logistics, this role offers strong development potential and the chance to contribute to FedEx’s reputation for operational excellence.

About the Role: GTS Agent

As a GTS Agent, you will work directly with customs clearance documentation, data entry, and audit functions to ensure that shipments comply with both company and international requirements. The role requires accuracy, efficiency, and strong organizational skills to manage sensitive and time-critical records.

This position involves using multiple computer systems, supporting FedEx operations teams, and helping customers with documentation needs. It’s a great entry point into FedEx’s professional career path, with opportunities to grow within the company.

Benefits and Opportunities

• Join a global leader in logistics and customs clearance.
• Gain valuable experience in international shipping compliance and documentation.
• Work regular office hours: Monday – Friday, 8:00 AM – 4:30 PM.
• Opportunities to expand knowledge in customs, logistics, and FedEx operations.
• Competitive compensation, benefits, and professional growth pathways.

Key Responsibilities

• Accurately enter data into FedEx computerized systems.
• Audit, verify, and maintain customs clearance documentation.
• Support billing and record maintenance processes.
• Provide support to internal and external customers for documentation requests.
• Ensure compliance with FedEx standards and international regulations.

Qualifications

• Canadian High School Diploma or GED equivalent required.
• No prior experience required; 3 months of related experience preferred.
• Must achieve minimum 25 WPM on alphanumeric data entry test.
• Strong computer literacy and ability to work in a Windows environment.
• Knowledge of FedEx operations and international customs regulations is an asset.
• Bilingualism (French & English) required for positions in Quebec.

How to Apply

Interested in joining FedEx as a GTS Agent? Apply now through the official FedEx Careers portal:

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