Group Coordinator Lead – DHL Supply Chain – Brantford, ON

DHL Supply Chain is looking for a Group Coordinator Lead to join their team in Brantford, Ontario. This is a hands-on leadership role that blends warehouse operations — including heavy forklift work — with the responsibility of guiding a team through daily tasks and shift management. If you’re comfortable leading by example on the floor and stepping up when the supervisor isn’t around, this could be the right move for you.

The role is split between physical warehouse duties and administrative coordination. You’ll spend the majority of your shift operating a stand-up counterbalance forklift, but you’ll also be responsible for scheduling shifts, communicating with team members, and keeping records accurate. It’s a role built for someone who’s equally comfortable on the floor and in front of a computer.

About the Role: Group Coordinator Lead

As a Group Coordinator Lead at DHL Supply Chain, roughly 60–80% of your day will involve forklift-related tasks, primarily using a stand-up counterbalance. You’ll also assist with loading and unloading trailers, case picking by hand (up to 50 lbs), and operating transfer machines. The physical side of this position is real and consistent, so stamina and attention to safe practices are essential.

Beyond the warehouse floor, you’ll serve as a key point of contact during your shift — stepping into a supervisory capacity when needed, coordinating training for new associates, and ensuring your team operates in line with DHL’s safety standards and company policies. You’ll also rotate responsibility for running the Saturday shift, adding variety to your schedule.

Benefits and Salary

This full-time position pays $24.50 per hour. Full-time associates at DHL Supply Chain are eligible for a comprehensive benefits package including medical and dental coverage, basic life and AD&D insurance, short-term and long-term disability, and paid time off and paid holidays. Optional benefits include retirement savings plans (DCPP, RRSP, TFSA), additional life and critical illness insurance, and an education reimbursement program. DHL has been recognized as a Great Place to Work® and Top Employer in Canada for three consecutive years.

Responsibilities

As a Group Coordinator Lead, your day involves a mix of physical warehouse operations and team leadership duties. You’ll be the go-to person on shift for keeping operations running smoothly, maintaining safety standards, and supporting your colleagues — all while doing meaningful work on the floor alongside them.

• Operate a stand-up counterbalance forklift for approximately 60–80% of each shift
• Load and unload trailers and assist with case picking by hand, up to 50 lbs
• Lead by example, enforcing operations in alignment with DHL’s safety expectations and company policies
• Assume overall responsibility for the shift in the absence of a supervisor
• Conduct training for new associates and monitor their progress within the work group
• Maintain legible and accurate records, logs, and documentation
• Communicate work practices, procedures, and methods clearly to team members
• Manage administrative tasks including shift setup, email, phone communication, and data entry
• Open and/or close the building as directed, and report unsafe conditions to a supervisor if not self-correctable
• Run the Saturday shift on a rotational basis as assigned

Requirements / Skills

The ideal candidate for this Group Coordinator Lead role brings a combination of hands-on warehouse experience and a natural ability to guide others. DHL values people who lead with a positive attitude, take initiative, and uphold safety without being asked.

• 6–12 months of warehouse experience in a similar operational environment
• 6–12 months of forklift operation experience, specifically stand-up counterbalance preferred
• Forklift operator certificate or the ability to complete a forklift-training program within the first 30 days of employment
• High School Diploma or equivalent is preferred
• Administrative skills including data entry, email management, and scheduling
• Positive, understanding attitude and the ability to maintain composure while leading a team

How to Apply

To apply, visit the official job posting using the link below. Make sure your resume is up to date and reflects your forklift and warehouse experience before submitting.

Share This Opportunity

Know someone who might be interested? Share this job posting and help them join DHL Supply Chain in Brantford.