Directs Store Delivery Associate – Walmart – Thunder Bay, ON

Walmart Canada’s Thunder Bay location on Memorial Avenue is looking for a Directs Store Delivery Associate to join their team. This is a retail hourly position that plays a key role in keeping shelves stocked and the backroom running smoothly — all in service of giving customers the shopping experience they expect.

If you enjoy hands-on work and take pride in keeping things organized and moving efficiently, this role puts you right at the centre of store operations. You’ll be handling direct store delivery processing, coordinating shipments, and working closely with the store’s operations team to make sure everything is received, tracked, and delivered to the salesfloor without a hitch.

About the Role: Directs Store Delivery Associate

As a DSD Associate at Walmart Canada, your primary focus is coordinating and processing direct and local merchandise deliveries — including OMNI merchandise, alcohol receiving, and warehouse trailers. You’ll manage the receiving area, process returns and claims, and ensure all high-ticket items are properly secured. This is a role where attention to detail and consistency really matter.

You’ll also be responsible for training other DSD Associates on receiving procedures, promoting workplace safety around equipment like pallet jacks, ladders, and box blades, and maintaining cold chain compliance using tools like the Receiving Temperature Log and Sure Check App. Working alongside the Operations Manager and Office Support team, you’ll help resolve discrepancies and keep operations flowing smoothly.

Benefits and Salary

The minimum rate of pay starts at $18.55 per hour, with the actual rate determined based on relevant experience. Walmart Canada also offers a range of benefits including comprehensive health coverage, life insurance, paid time off, a store discount, stock options, deferred profit sharing, and access to the Live Better U education program and EQ Health support. Eligibility for some benefits is based on hours worked and employment status.

Responsibilities

The day-to-day work of a Directs Store Delivery Associate involves managing the flow of incoming merchandise from the receiving dock to the salesfloor. These responsibilities keep the store stocked, safe, and compliant with Walmart Canada’s operational standards.

• Secure high-ticket merchandise in designated locations to prevent loss or damage
• Process direct and local shipments promptly, including OMNI merchandise, alcohol, and warehouse trailer receiving
• Train DSD Associates on all receiving area processes and compliance procedures
• Maintain a clean receiving area by preparing returns, claims, and MTRs with all required documentation for prompt shipment
• Follow and promote safety rules for lifting, box blades, pallet jacks, ladders, and other equipment
• Collaborate with the Operations Manager and Office Support Associate to identify and resolve discrepancies
• Safeguard backdoor and key controls in compliance with Walmart Canada guidelines
• Maintain cold chain compliance by documenting required information on the Receiving Temperature Log and Sure Check App

Requirements / Skills

Walmart is looking for someone who is flexible, reliable, and team-oriented. The ideal candidate is comfortable working across a range of shifts and brings a positive, can-do attitude to a fast-paced retail environment. Strong communication skills and a willingness to support teammates are key to success in this role.

• Flexibility to work mornings, afternoons, evenings, and nights as scheduled
• Team player mindset with the ability to collaborate across departments
• Strong communication skills to coordinate with managers and fellow associates
• Attention to detail for accurate documentation and receiving processes
• Commitment to safety when operating equipment such as pallet jacks and ladders
• Positive and helpful attitude — key traits Walmart values in all associates

How to Apply

To apply for this position, use the link below to visit the official Walmart Canada job posting. Make sure your resume is up to date before submitting your application.

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