Data Center Operations Technician – Amazon – Pointe-Claire, QC

Amazon Web Services (AWS) is expanding its infrastructure operations team and looking for a skilled Data Center Operations Technician (DCEO) to join its growing facility in Pointe-Claire, Quebec. As a global leader in cloud computing, AWS operates some of the world’s most critical data centre infrastructure — and this role puts you right at the heart of keeping it all running.

This is more than just a maintenance job. You’ll be the first responder for electrical and mechanical issues that impact Amazon’s service availability, coordinating vendor work, supporting new equipment commissioning, and ensuring systems maintain better than 99.999% uptime. It’s a technically demanding role that rewards people who are sharp, proactive, and genuinely passionate about infrastructure operations.

About the Role: Data Center Operations Technician

As a Data Center Operations Technician, you’ll be responsible for overseeing the maintenance and reliability of all electrical, mechanical, and fire/life safety equipment within the data centre. The systems you’ll manage include standby diesel generators, fuel systems, switchboards, UPS and PDU systems, AHU/CRAH/CRAC cooling units, pumps, motors, variable frequency drives (VFDs), and building automation systems. These assets support mission-critical servers that power some of the world’s most important businesses.

You’ll also serve as a key technical resource across the site, coordinating with on-site vendors, supporting planned maintenance events, and sharing your expertise with newer team members. The role involves participating in incident response drills and contributing to innovative solutions that reduce operational costs across the facility. Please note: this position requires the successful candidate to obtain and maintain an active Reliability Status security clearance with the Government of Canada.

Benefits and Salary

Amazon offers a competitive starting wage for this position ranging from $36.00 to $46.00 CAD per hour, with additional earnings potential through shift premiums, overtime, and performance bonuses where applicable. The final rate is determined based on shift selection, work location, and experience. Beyond compensation, Amazon provides basic life and AD&D insurance, paid time off, and access to a range of health and wellness resources. AWS also invests heavily in mentorship, knowledge-sharing, and career development — giving you the tools to grow into a more versatile professional over time. Flexible work arrangements and a strong work-life balance culture round out what makes this a genuinely attractive opportunity.

Responsibilities

Day-to-day work as a Data Center Operations Technician at AWS is fast-paced and operationally critical. You’ll monitor complex infrastructure systems, respond to issues in real time, and play an active role in keeping Amazon’s cloud infrastructure online. Here’s what a typical day looks like on the ground:

• Monitor alarms and systems managing power, cooling, and fire suppression within the data centre environment
• Coordinate on-site vendor work to ensure equipment maintenance is completed safely and system uptime is preserved
• Support other internal teams and sites during planned maintenance events and operational incidents
• Perform rack installations and power up equipment in line with Amazon’s operational standards
• Facilitate the commissioning and handover of new equipment into live production environments
• Mentor and share technical knowledge with newer team members to strengthen the overall team
• Participate in incident response drills to ensure readiness for real-world emergencies
• Drive innovation by identifying opportunities to reduce operational costs in the facility

Requirements / Skills

AWS welcomes candidates from diverse backgrounds — whether your career is just getting started or has taken a non-traditional path. What matters most is that you bring solid hands-on experience with electrical or mechanical systems, a willingness to learn, and the reliability to perform in a high-stakes environment. Here’s what you’ll need to succeed in this role:

• 1+ year of electrical or mechanical experience — hands-on technical work in a relevant field is essential
• Microsoft Office proficiency — at least 1 year (or 6+ months) working with Office products and applications
• Government of Canada security clearance (Reliability Status) — must be obtained and maintained as a condition of employment
• 2+ years of data centre engineering experience — preferred but not required; relevant transferable experience is considered
• Associate’s degree — considered an asset, along with any post-secondary training in engineering or technical fields
• Professional Engineering registration or design review experience — incorporating electrical, mechanical, or automation controls solutions is a strong asset

How to Apply

Ready to bring your technical skills to one of the world’s leading cloud infrastructure teams? Submit your application directly through Amazon’s official careers portal. Make sure your resume highlights your hands-on experience with electrical or mechanical systems, any data centre background, and your familiarity with the types of equipment listed in this posting. Only candidates selected for an interview will be contacted.

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