Customs Brokerage Representative I – UPS – Richmond, BC
Location: Vancouver, BC | Company: UPS
UPS Canada is seeking a detail-oriented Customs Brokerage Representative I to join our team in Richmond, BC. As part of our customs clearance team, you will process repetitive and non-complex shipments, ensuring compliance with customs regulations while delivering exceptional service to clients.
If you are organized, thrive in a dynamic environment, and possess strong communication skills, this opportunity is for you. Join UPS and contribute to connecting the world through efficient logistics and outstanding customer service.
About the Role: Customs Brokerage Representative I
In this role, you will process customs releases, confirm declarations for shipments, and manage delivery service and import permit requests. You will collaborate with internal and external clients, including import operations, consulting services, and government agencies, to ensure smooth and accurate customs processes. The work schedule is Wednesday to Sunday, from 5:00 PM to 1:30 AM, with a minimum of 40 hours per week.
This position offers flexibility, a supportive team environment, and opportunities for professional development within a global leader in logistics.
Responsibilities of a Customs Brokerage Representative I
- Process customs releases and confirm declarations for shipments using the CCBS system.
- Handle delivery service and import permit requests as needed.
- Gather and send appropriate documentation to government agencies.
- Manage customer profiles, validate data, and ensure accuracy in credit and invoicing.
- Provide exceptional service to internal and external clients, addressing standard inquiries promptly.
- Work collaboratively with UPS SCS employees, carriers, and inbound agents to ensure efficient operations.
- Identify discrepancies in customer profiles and resolve them effectively.
Qualifications for the Customs Brokerage Role
- 6 months to 2 years of experience in a related field.
- High school diploma or equivalent.
- Bilingualism (required in Quebec) at an intermediate level.
- Basic knowledge of customs operations, laws, and regulations.
- Familiarity with the HS system.
- Proficiency in basic computer skills.
Why Join UPS?
- Competitive Compensation: Hourly wage of $17.40 with overtime opportunities.
- Comprehensive Benefits: Vision, health, and dental coverage after one year of service.
- Paid Vacation: Enjoy two weeks of vacation after your first year.
- Weekly Pay: Receive direct deposits every Friday.
- Employee Discounts: Access UPS discounts immediately upon hiring.
- Career Growth: Advance within a Fortune 50 company that values your contributions.
- Pension Plan: Secure your future with UPS’s pension program.
About UPS Canada
UPS is a global leader in logistics and transportation, known for its innovative solutions and commitment to customer satisfaction. As a Fortune Global 500 company, UPS fosters a rewarding culture where employees can thrive and grow.
Join a diverse and inclusive workplace that values your skills and contributions, providing opportunities to advance your career in a supportive environment.
How to Apply for the Customs Brokerage Representative I Role
Ready to make your mark at UPS? Click the button below to apply for the Customs Brokerage Representative I position in Richmond, BC.
Join a company where your skills and dedication will help connect people and businesses worldwide.
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