Customs and Regulatory Solutions Representative – FedEx – Richmond, BC
Location: Vancouver, BC | Company: Fedex
FedEx Canada is seeking a full-time Customs and Regulatory Solutions Representative in Richmond, British Columbia. In this role, you’ll provide customs clearance expertise, compliance guidance, and training to both internal teams and external clients. You will play a key role in supporting international trade operations by researching regulations, developing clearance solutions, and ensuring that FedEx customers meet all global regulatory requirements.
As a Customs and Regulatory Specialist, you’ll also facilitate the onboarding of new international customers, perform clearance service level reporting, and conduct root cause analysis to improve compliance, reduce risks, and protect revenue retention. This position is a great fit for professionals with experience in customs brokerage, trade compliance, and international shipping documentation.
About the Role
In this position, you’ll be responsible for creating and analyzing regulatory compliance reports, identifying risks, and providing actionable recommendations to enhance customer satisfaction and operational profitability. You’ll also determine and prepare import and export documentation for contracted clients, ensuring accuracy and compliance with Canadian and U.S. customs regulations.
Success in this role requires strong knowledge of customs laws, clearance procedures, and trade documentation, as well as proficiency in Microsoft Office applications. FedEx will support your continued professional development, including completion of CBSA, CSCB, and U.S. customs courses.
Benefits
- Competitive compensation package
- Professional development and certification support (CBSA/CSCB/U.S. customs)
- Comprehensive health and wellness benefits
- Inclusive, supportive workplace culture
- Career growth opportunities with a global leader in logistics
Job Details
📌 Job Title: Customs and Regulatory Solutions Representative
🏢 Company: Federal Express Corporation Canada
📍 Location: 13777 Commerce Parkway, Richmond, BC V6V 2X3
🕒 Job Type: Full-Time
🗂️ Category: Professional / Customs & Trade Compliance
🆔 Req ID: P25-260157-1
📅 Posting Date: 2025-08-29 (closes 2025-09-05 at 3PM)
Requirements / Skills
- College diploma or equivalent
- 2+ years in customs, regulatory, trade, or compliance roles
- Experience with logistics operations, systems, and customs policies
- Intermediate skills in Microsoft Word, Excel, and PowerPoint
- Knowledge of customs regulations, international shipping, and documentation
- Preferred: experience with IMS and COSMOS systems
- Preferred: completion of CBSA, CSCB, or U.S. customs courses (or ability to complete within 18 months)
How to Apply
Ready to build your career in customs compliance and trade solutions? Apply directly through the official FedEx careers portal below.
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Job Summary & Tips for Applying
The Customs and Regulatory Solutions Representative role in Richmond, BC is ideal for professionals with customs brokerage, regulatory compliance, or trade documentation experience. Emphasize your knowledge of CBSA/CSCB processes, international shipping regulations, and customs clearance procedures.
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