Courier Team Lead – FedEx – Richmond, BC
Location: Vancouver, BC | Company: Fedex
FedEx is looking for a Courier Team Lead to join their operations team in Richmond, British Columbia. This part-time role puts you in a front-line leadership position, supporting management in running daily sort, delivery, and pickup activities at the 3151 Aylmer Avenue location. If you’ve got courier experience and a natural ability to guide and motivate a team, this is your chance to step into a leadership role with one of the world’s most recognized logistics companies.
As a Courier Team Lead, you’ll be the go-to person for your sector during your shift — modelling best practices, resolving conflicts on the floor, and keeping operations running efficiently. The Tues–Sat schedule means predictable days off, and the role offers real hands-on leadership development within the FedEx Canada network.
About the Role: Courier Team Lead
In this position, you’ll work directly alongside management to oversee daily courier operations, ensuring your team stays on track with delivery and pickup targets. You’ll lead your assigned sector using Best Practices (BP) methods, acting as a mentor and role model for hourly employees. This includes coaching staff on the job, addressing issues as they arise, and keeping everyone aligned with FedEx standards.
Strong communication and conflict resolution skills are central to this role. You’ll need to delegate tasks in a time-sensitive environment, maintain your own DG specialist certification and other required training accreditations, and operate within the framework of Canadian Customs regulations and FedEx service guidelines. A valid driver’s licence with a clean record is mandatory.
Benefits and Salary
The job posting does not specify a salary figure for this position. FedEx Canada is known for offering competitive compensation packages. As part of their inclusive and values-driven workplace, FedEx supports employee development and provides accommodation during the recruitment process for those who require it.
Job Details
📌 Job Type: Part Time
🏢 Company: Federal Express Corporation Canada
📍 Location: 3151 Aylmer Avenue, Richmond, BC V7B 1L5
🆔 Requisition ID: P25-322876-1
⏱️ Schedule: Tuesday – Saturday
Responsibilities
The Courier Team Lead plays a pivotal role in keeping daily operations on track. From supervising your sector to ensuring every team member follows FedEx Best Practices, your work directly impacts the reliability and quality of service that customers count on every day.
- Assist management in overseeing daily sort, delivery, and pickup activities at the Richmond facility
- Lead your assigned sector by modelling best practices and effective operational standards
- Mentor and coach hourly employees on the job, demonstrating strong leadership behaviour
- Resolve conflicts using established communication and conflict resolution methods
- Prioritize and delegate tasks efficiently in a time-sensitive operational environment
- Maintain all required training accreditations, including DG specialist certification and annual recurrency training
- Stay current with BP updates, defensive driving training, and FedEx product knowledge
- Handle packages weighing up to 70 lbs, and manoeuvre shipments up to 150 lbs with proper equipment
Requirements / Skills
The ideal candidate for this role brings at least one year of current courier experience and the leadership instincts to guide a team under pressure. FedEx values individuals who are organized, safety-conscious, and genuinely committed to helping their colleagues succeed.
- High school diploma or equivalent is required as a minimum educational background
- Minimum one (1) year of current Courier experience with FedEx or equivalent
- Valid driver’s licence with no more than two violations or accidents in the past 24 months
- DG specialist certification ability and willingness to complete all basic and recurrency training
- Strong interpersonal and communication skills, with the ability to motivate and coach team members
- Solid analytical and problem-solving skills, with good organizational ability
- Knowledge of FedEx products, services, and Canadian Customs regulations considered an asset
- Completion of the Personal Development Stream of Excel (preferred)
How to Apply
To apply, visit the official FedEx job posting using the link below. Make sure your resume is up to date and reflects your courier experience before submitting — this posting closes on March 18, 2026.
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Job Summary & Tips for Applying
Quick Summary & What to Highlight: This Courier Team Lead role at FedEx in Richmond is perfect for candidates who excel in team leadership, courier operations, and time-sensitive decision-making. On your resume, emphasize any experience with leading or mentoring colleagues, managing delivery routes, and maintaining safety and compliance standards. If you’ve previously worked in courier, logistics, or transportation, make sure to highlight specific achievements and responsibilities that align with this position.
Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like courier experience, Best Practices, and DG certification that appear in the posting. Quantify your achievements where possible (e.g., “led a team of 8 couriers across a daily route of 120+ stops” or “maintained zero safety incidents over 18 months”). Write a brief cover letter expressing your genuine interest in FedEx and why you’re a strong fit for this leadership role in Richmond. Double-check your application for spelling errors and ensure your contact information is current.
Interview Preparation: If selected for an interview, research FedEx‘s values, service network, and company culture beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your leadership and conflict resolution skills. Common questions may include scenarios about managing team performance under time pressure, handling difficult colleagues, and maintaining compliance with safety regulations. Dress appropriately for a logistics and transportation environment, arrive 10–15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, team dynamics, and growth opportunities. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.