Cosmetics Associate – Walmart – Victoria, BC

Looking to grow your retail career in a fast-paced, customer-focused environment? Walmart Canada is hiring a Cosmetics Associate in Victoria, BC. In this role, you’ll help customers discover products they love, keep displays pristine, and support the efficient flow of merchandise from the backroom to the salesfloor.

As a key member of the store team, you’ll combine product knowledge with excellent service to create an outstanding shopping experience. You’ll also act as a total loss champion, protecting high-shrink items and following company policies to maintain a safe, secure salesfloor.

About the Role: Cosmetics Associate

The Cosmetics Associate is the friendly face customers rely on for guidance with beauty, skincare, and personal care products. You’ll greet shoppers, answer questions, and assist with purchase decisions while ensuring the department is well-stocked, correctly priced, and visually on point.

Behind the scenes, you’ll process direct and local shipments, rotate stock, handle returns and claims properly, and apply product protection as needed. You’ll follow Walmart standards for safety, signage, and food/health compliance where applicable—helping deliver a seamless, high-quality experience.

Benefits and Opportunities

• Develop customer service and merchandising skills in a high-volume environment.
• Opportunities to learn product knowledge across cosmetics and personal care.
• Be part of a supportive team focused on safety, accuracy, and great service.

Key Responsibilities

• Greet customers, provide product guidance, and support purchase decisions.
• Maintain presentation standards: stock, rotate, sign, and price merchandise.
• Process shipments, complete required logs/paperwork, and secure high-shrink items.
• Handle returns/claims correctly and maintain a safe, clean work environment.
• Set and complete modulars (including flex modulars) and new shelf caps.
• Escalate transactional/service issues to a Customer Service Manager when required.
• Promote awareness of Cosmetics services and availability for customer support.

Qualifications

• Customer-first mindset with strong communication and listening skills.
• Attention to detail for pricing, signing, rotation, and shrink controls.
• Comfort working in a fast-paced retail environment with varied shifts.
• Ability to follow safety policies and standard operating procedures.

How to Apply

Ready to bring your customer service skills to Walmart’s Cosmetics team? Apply directly via the official Walmart Careers portal:

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