Assistant Team Leader – Dollarama – Montréal, QC
Location: Montreal, QC | Company: Dollarama
Dollarama, one of Canada’s most recognized retail chains, is looking for an Assistant Team Leader to join their store in Montréal, Quebec. Whether you’re stepping into leadership for the first time or looking to build on existing supervisory experience, this is a great opportunity to grow within a fast-paced retail environment alongside a supportive management team.
This role puts you right at the heart of store operations — from managing daily shipments and keeping shelves stocked to delivering exceptional customer service and helping develop your team. Both full-time and part-time positions are available, making this a flexible option for a wide range of candidates.
About the Role: Assistant Team Leader
As an Assistant Team Leader at Dollarama, you’ll work closely with the management team to keep the store running smoothly day in and day out. From handling cash management and store opening and closing duties to conducting manager-on-duty tasks like tracking attendance and scheduling breaks, your contributions directly support the success of the entire team.
You’ll also play a key role in maintaining safety and cleanliness standards, participating in employee training, and ensuring that product presentation always meets Dollarama’s high standards. Strong leadership, a positive attitude, and a commitment to teamwork are what will make you stand out in this position.
Benefits and Salary
Dollarama values its employees and offers a solid package of employee benefits. Team members enjoy weekly pay, paid vacation, and even a Birthday Leave — a nice perk that shows the company genuinely cares about work-life balance. There’s also a Retirement Plan to help you plan for the future, and real opportunities for career growth within the company. Salary varies according to experience.
Job Details
📌 Job Type: Full-Time (25+ hrs/week) or Part-Time (less than 25 hrs/week), Permanent
🏢 Company: Dollarama
📍 Location: Montréal, Quebec, H3S 1P6
⏱️ Schedule: Day, evening, and weekend shifts (flexible availability required)
Responsibilities
In this role, you’ll wear many hats — from hands-on stocking duties to stepping up as manager on duty when needed. Every task you take on contributes to a well-organized, customer-friendly store environment that Dollarama is known for across Canada.
- Assist the management team in overseeing store operations and day-to-day staff coordination
- Receive and process daily shipments, including boxing and unboxing merchandise efficiently
- Stock shelves daily with products in compliance with presentation standards
- Deliver excellent customer service and effectively resolve customer concerns and issues
- Uphold store safety and cleanliness standards through consistent contribution and monitoring
- Conduct manager-on-duty tasks, including confirming daily breaks are taken and entering attendance records
- Handle cash management as well as store opening and closing duties as required
- Participate actively in the employee training process to support team development
Requirements / Skills
The ideal candidate for this Assistant Team Leader position brings a mix of retail experience and proven supervisory skills. Dollarama is looking for someone who leads by example, communicates clearly, and thrives in a high-energy, customer-focused environment.
- Retail experience: approximately one (1) year of relevant experience in the retail industry
- Supervisory experience: approximately one (1) year in a leadership or supervisory role
- Flexible availability to cover day, evening, and weekend shifts as needed
- Strong organizational skills with the ability to manage priorities in a fast-paced, high-volume setting
- Excellent communication and interpersonal abilities to work well with staff and customers alike
- Customer service orientation with the drive to resolve issues and ensure a positive shopping experience
- Demonstrated leadership and teamwork skills, with the capacity to multitask effectively
How to Apply
Ready to take the next step in your retail career? Apply directly through Dollarama’s official job posting for this Assistant Team Leader position in Montréal. The hiring process is quick — applications are made through the AppyHere mobile application, and Dollarama is looking to fill this role as soon as possible. Don’t wait — tap the button below to get started!
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Job Summary & Tips for Applying
Quick Summary & What to Highlight: This Assistant Team Leader role at Dollarama in Montréal is perfect for candidates who excel in retail supervision, customer service, and team coordination. On your resume, emphasize any experience with store operations, staff scheduling, or inventory management, attention to detail, and your ability to work in a fast-paced environment. If you’ve previously worked in retail or a supervisory role, make sure to highlight specific achievements and responsibilities that align with this position.
Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like retail leadership, customer service, and store operations that appear in the posting. Quantify your achievements where possible (e.g., “supervised a team of 8 associates” or “maintained 100% compliance with safety standards”). Write a brief cover letter expressing your genuine interest in Dollarama and why you’re excited about this opportunity in Montréal. Double-check your application for spelling errors and ensure your contact information is current.
Interview Preparation: If selected for an interview, research Dollarama‘s values, store model, and company culture beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your leadership and customer service skills. Common questions may include scenarios about handling difficult customers, managing competing priorities, and motivating team members. Dress appropriately for a retail environment, arrive 10-15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, team dynamics, and growth opportunities. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.