Assistant Team Leader – Dollarama – Halifax, NS

Halifax is a great city to build a retail career, and Dollarama is making it even easier with an open call for an Assistant Team Leader at their Halifax location. Whether you’re looking for full-time or part-time hours, this is a solid opportunity to step into a supervisory role with one of Canada’s most recognized value retailers — a company that’s entirely Canadian-owned and operated, coast to coast.

As an Assistant Team Leader at Dollarama, you’ll be working alongside the management team to keep daily store operations running smoothly. From cash management and opening/closing duties to coaching staff and delivering great customer experiences, this role puts you right at the heart of the store’s success. If you’ve got retail experience and a natural ability to lead, this could be the next step in your career.

About the Role: Assistant Team Leader

The Assistant Team Leader position at Dollarama is designed for someone who thrives in a fast-paced, high-volume retail environment. Day to day, you’ll be supporting store management with everything from stocking shelves and receiving shipments to overseeing floor operations and ensuring compliance with safety and cleanliness standards. You’ll also take on manager-on-duty responsibilities, including managing daily breaks and tracking attendance.

This role also involves a strong customer service component — you’ll be expected to handle customer concerns professionally and contribute to a positive in-store experience. Additionally, you’ll play a part in training new employees, helping to build a knowledgeable and capable team. It’s a role that rewards people who are organized, adaptable, and genuinely enjoy leading others.

Benefits and Salary

Dollarama offers a competitive package designed to support its employees. Benefits include weekly pay, paid vacation, and a unique Birthday Leave perk. Employees also have access to a Retirement Plan and genuine opportunities for career growth within the company. Salary for this position varies according to experience. Both full-time (25+ hours per week) and part-time (under 25 hours per week) permanent positions are available depending on your availability.

Responsibilities

The Assistant Team Leader role at Dollarama in Halifax comes with a well-rounded set of duties that span operations, customer service, and people management. These responsibilities are central to keeping the store running efficiently and ensuring both customers and staff have a positive experience every day.

• Support store management in overseeing day-to-day store operations and coordinating staff activities
• Process daily shipments by boxing and unboxing merchandise in an organized and timely manner
• Stock shelves daily with products in compliance with Dollarama’s presentation standards
• Deliver excellent customer service and resolve customer concerns professionally and efficiently
• Ensure compliance with store safety and cleanliness standards at all times
• Perform manager-on-duty tasks, including tracking daily breaks and entering attendance records
• Manage cash handling, as well as store opening and closing duties as required
• Participate in employee training to help develop an effective and knowledgeable store team

Requirements / Skills

Dollarama is looking for someone with a proven foundation in retail and supervisory experience — someone who can take initiative, communicate clearly, and support a team through the busiest of shifts. The ideal candidate is customer-focused, highly organized, and comfortable juggling multiple priorities at once.

• Approximately one year of retail experience in a relevant customer-facing or store operations role
• Approximately one year in a supervisory capacity, demonstrating the ability to lead and motivate a team
• Flexible availability including day, evening, and weekend shifts as needed
• Strong organizational and time management skills with the ability to prioritize effectively
• Excellent communication and interpersonal skills to interact confidently with both staff and customers
• Leadership and teamwork abilities that contribute to a positive and productive work environment
• Ability to multitask and perform under pressure in a dynamic, high-volume retail setting
• Customer service orientation with a genuine desire to provide a great in-store experience

How to Apply

Ready to take the next step in your retail career? Apply directly through the official Dollarama careers page. The hiring process moves quickly, and the desired start date is as soon as possible — so don’t wait to submit your application.

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