Assistant Team Leader – Dollarama – Edmonton, AB

Edmonton shoppers know Dollarama well — and now the company is looking for an Assistant Team Leader to help keep things running smoothly at their Edmonton location. This is a supervisory role with real day-to-day impact, suited to someone who’s comfortable leading a team, managing store operations, and delivering solid customer service in a busy retail environment.

Whether you’re looking for full-time or part-time hours, this permanent position offers flexible scheduling across days, evenings, and weekends. You’ll be a key member of the management team — handling everything from cash management and opening/closing duties to employee training and maintaining store standards.

About the Role: Assistant Team Leader

As an Assistant Team Leader at Dollarama, you’ll support the store’s management team in overseeing daily operations, coordinating staff activities, and maintaining a clean, well-stocked, and organized store. You’ll handle shipment processing, ensure products are presented to standard on the shelves, and step in as manager on duty when needed — tracking breaks, monitoring attendance, and keeping things on track.

This role requires someone who can balance multiple priorities at once, communicate clearly with both staff and customers, and uphold Dollarama’s safety and cleanliness standards. Your leadership on the floor directly contributes to how the store performs and how customers experience their visit.

Benefits and Salary

Dollarama offers a competitive package that includes weekly pay, paid vacation, and Birthday Leave. Employees also have access to a retirement plan and genuine opportunities for career growth within the company. Salary varies according to experience. Dollarama is known as a company that values its employees and provides a stable, supportive work environment.

Responsibilities

As an Assistant Team Leader, your day will involve a mix of hands-on store tasks and supervisory duties. From processing shipments and stocking shelves to supporting staff and handling cash, you’ll play a central role in keeping the store operating at its best.

• Assist the management team in overseeing store operations and supervising staff on shift
• Process daily shipments, including boxing and unboxing incoming merchandise
• Stock products on shelves daily in compliance with presentation standards
• Deliver strong customer service and resolve customer issues as they arise
• Maintain compliance with store safety and cleanliness standards
• Perform manager-on-duty tasks, including tracking daily breaks and entering attendance
• Handle cash management, as well as store opening and closing duties as needed
• Participate in the employee training process to help onboard and develop team members

Requirements / Skills

The ideal candidate brings a combination of retail experience and supervisory ability, with the communication skills and flexibility needed to thrive in a high-volume store environment. Dollarama values team players who are customer-focused and capable of taking initiative.

• Approximately one year of retail experience in a relevant role
• Approximately one year in a supervisory role, demonstrating leadership and accountability
• Flexible availability across day, evening, and weekend shifts
• Strong organizational skills with the ability to manage priorities efficiently
• Excellent communication and interpersonal abilities for working with staff and customers alike
• Ability to multitask and perform well in a dynamic, fast-paced, high-volume environment
• Customer service orientation with a proactive approach to resolving issues

How to Apply

To apply, visit the official job posting using the link below. Make sure your resume is up to date before submitting your application.

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