Assistant Team Leader – Dollarama – Brampton, ON
Location: Brampton, ON | Company: Dollarama
Brampton’s retail scene has a strong contender looking for its next great Assistant Team Leader. Dollarama — Canada’s most recognized discount retail chain — is hiring for this supervisory role at its Brampton, Ontario location, with both full-time and part-time positions available. If you’re someone who thrives in a busy store environment and enjoys supporting a team, this could be exactly the opportunity you’ve been waiting for.
As an Assistant Team Leader at Dollarama, you’ll play a key role in keeping daily store operations running smoothly. From managing shipments and stocking shelves to coaching staff and assisting with cash management and store opening/closing procedures, this position puts you right at the heart of the action. You’ll work alongside the management team to deliver an outstanding customer service experience while maintaining Dollarama’s high standards for safety and presentation.
About the Role: Assistant Team Leader
The Assistant Team Leader position at Dollarama is a permanent supervisory role that blends hands-on retail tasks with leadership responsibilities. You’ll be actively involved in staff management, inventory handling, and daily store compliance, making every shift a mix of physical work and leadership in action. This isn’t a behind-the-scenes role — you’ll be visible, accountable, and integral to your store’s success.
Working in a fast-paced, high-volume retail environment means no two days are exactly alike. You’ll be expected to adapt quickly, support your team members, and step up as a manager on duty when needed. Dollarama values employees who take initiative, communicate clearly, and demonstrate genuine commitment to both their colleagues and their customers.
Benefits and Salary
Dollarama takes care of its team with a solid benefits package designed to support your well-being and long-term growth. Employees enjoy weekly pay, paid vacation, and a unique Birthday Leave perk. A retirement plan is also part of the package, along with real opportunities for career advancement within a company that promotes from within. Salary for this position varies according to experience.
Job Details
📌 Job Type: Full-Time or Part-Time, Permanent
🏢 Company: Dollarama
📍 Location: Brampton, ON
⏱️ Schedule: Day, evening, and weekend shifts (flexible availability required)
Responsibilities
In this role, you’ll support the management team across a broad range of daily tasks — from the floor to the back room. The Assistant Team Leader is expected to lead by example, keep operations on track, and ensure every customer leaves satisfied. Here’s what a typical day might look like:
- Support store management by assisting with daily operations and supervising staff activities
- Process daily shipments — boxing and unboxing product deliveries efficiently
- Stock shelves with daily products in compliance with Dollarama’s presentation standards
- Deliver excellent customer service and resolve customer concerns in a timely, professional manner
- Uphold safety and cleanliness standards throughout the store at all times
- Act as manager on duty — tracking daily breaks and entering attendance records
- Perform cash management tasks, including store opening and closing duties as required
- Participate in employee training to support the development of new and existing team members
Requirements / Skills
Dollarama is looking for a candidate who brings both retail experience and supervisory know-how to the table. The ideal person is organized, approachable, and thrives in a dynamic, high-volume environment. If you enjoy leading people and keeping a store running like clockwork, you’ll fit right in.
- Approximately one year of retail experience in a relevant customer-facing role
- Approximately one year in a supervisory capacity, demonstrating leadership and accountability
- Flexible availability including days, evenings, and weekends
- Strong organizational and time management skills with the ability to prioritize effectively
- Excellent communication and interpersonal abilities to work well with staff and customers alike
- Ability to multitask and perform under pressure in a fast-paced, high-volume setting
- Customer service orientation — always putting the shopper experience first
How to Apply
Ready to take the next step in your retail career? Apply directly through the official Dollarama job posting for the Assistant Team Leader position in Brampton, ON. The hiring process is quick and mobile-friendly, and Dollarama is looking to fill this role as soon as possible — so don’t wait!
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Job Summary & Tips for Applying
Quick Summary & What to Highlight: This Assistant Team Leader role at Dollarama in Brampton is perfect for candidates who excel in retail supervision, customer service, and team leadership. On your resume, emphasize any experience with store operations, staff supervision, and inventory management, attention to detail, and your ability to work in a fast-paced environment. If you’ve previously worked in retail or a supervisory capacity, make sure to highlight specific achievements and responsibilities that align with this position.
Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like retail supervision, customer service, and store operations that appear in the posting. Quantify your achievements where possible (e.g., “supervised a team of 8 associates” or “maintained store cleanliness standards across 5 shifts per week”). Write a brief cover letter expressing your genuine interest in Dollarama and why you’re excited about this opportunity in Brampton. Double-check your application for spelling errors and ensure your contact information is current.
Interview Preparation: If selected for an interview, research Dollarama‘s values, store network, and reputation as a Canadian discount retailer beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your leadership, multitasking, and customer service skills. Common questions may include scenarios about handling difficult customers, managing staff during busy periods, and prioritizing tasks under pressure. Dress appropriately for a retail environment, arrive 10-15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, team dynamics, and growth opportunities. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.