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Assistant Store Manager – Dollarama – Victoria, BC

Location: Victoria, BC | Company: Dollarama

Dollarama is looking for an Assistant Store Manager to join their team in Victoria, BC. This is a great opportunity to step into a leadership role with one of Canada’s most recognized retail chains, helping to oversee daily store operations and support a motivated team on the floor.

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As an Assistant Store Manager at Dollarama, you’ll work closely with the Store Manager to keep things running smoothly — from managing staff and maintaining merchandise presentation to ensuring customers have a positive shopping experience every visit.

About the Role: Assistant Store Manager

In this position, you’ll play a key part in the day-to-day operations of a busy Dollarama retail location in Victoria. You’ll support the Store Manager in leading the team, coordinating scheduling, handling inventory, and upholding Dollarama’s standards for store presentation and customer service. This is a hands-on role that requires both floor presence and solid organizational skills.

You’ll also help ensure that health and safety standards are consistently met and that team members are properly trained and supported. Strong communication and the ability to motivate a diverse team are central to succeeding in this role.

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Benefits and Salary

Dollarama offers its employees a stable work environment with opportunities for growth within the company. While specific compensation details for this posting are not listed, Dollarama is known for providing competitive wages and a benefits package for eligible employees. As an Assistant Store Manager, you’d be stepping into a role with real potential for advancement within Dollarama’s extensive network of stores across Canada.

Job Details

🏢 Company: Dollarama

📍 Location: Victoria, BC

📌 Job Type: Retail Management

Responsibilities

As an Assistant Store Manager at Dollarama in Victoria, your day will involve supporting store leadership, supervising staff, and making sure the store is always running at its best. These responsibilities are central to delivering a consistent and positive experience for both customers and team members.

  • Support the Store Manager in overseeing all aspects of daily store operations
  • Supervise and motivate store associates to maintain high performance and morale
  • Assist with scheduling and ensure adequate staffing coverage across all shifts
  • Maintain merchandise presentation and ensure shelves are stocked and organized according to Dollarama standards
  • Handle customer inquiries and resolve concerns in a professional and timely manner
  • Support inventory management including receiving, organizing, and tracking stock
  • Enforce health and safety protocols and ensure a clean, safe store environment
  • Train and onboard new team members as needed

Requirements / Skills

The ideal candidate for this Assistant Store Manager role brings retail leadership experience and a genuine enthusiasm for working with people. Dollarama values individuals who are organized, dependable, and comfortable managing a busy store environment.

  • Previous retail experience, ideally in a supervisory or leadership capacity
  • Strong communication skills for interacting with both customers and team members
  • Organizational ability to manage scheduling, inventory, and day-to-day operations
  • Customer-focused mindset with a commitment to service excellence
  • Ability to work a flexible schedule, including evenings and weekends
  • Problem-solving skills and a calm, proactive approach to store challenges

How to Apply

To apply, visit the official Dollarama job posting using the link below. Make sure your resume is up to date and reflects your relevant retail and leadership experience before submitting.

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Job Summary & Tips for Applying

AI-generated summary and tips to help you highlight your strengths effectively.

Quick Summary & What to Highlight: This Assistant Store Manager role at Dollarama in Victoria is perfect for candidates who excel in retail leadership, team supervision, and store operations management. On your resume, emphasize any experience with staff scheduling, inventory management, and customer service, attention to detail, and your ability to work in a fast-paced environment. If you’ve previously worked in retail management or a supervisory role, make sure to highlight specific achievements and responsibilities that align with this position.

Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like retail management, team leadership, and store operations that appear in the posting. Quantify your achievements where possible (e.g., “managed a team of 10+ associates” or “maintained store shrink below 1% monthly”). Write a brief cover letter expressing your genuine interest in Dollarama and why you’re excited about this opportunity in Victoria. Double-check your application for spelling errors and ensure your contact information is current.

Interview Preparation: If selected for an interview, research Dollarama‘s values, store model, and company culture beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your leadership and problem-solving skills. Common questions may include scenarios about handling difficult customers, managing team conflicts, and prioritizing tasks during busy periods. Dress appropriately for a retail management environment, arrive 10-15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, team dynamics, and growth opportunities. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.