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Assistant Store Manager – Dollarama – Ottawa, ON

Location: Ottawa, ON | Company: Dollarama

Dollarama is looking for an Assistant Store Manager to join their team in Ottawa, Ontario. As one of Canada’s most recognized retail chains, Dollarama offers a fast-paced work environment where strong leadership and organizational skills make a real difference on the floor every day.

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In this role, you’ll work closely with the Store Manager to keep daily operations running smoothly — from supporting your team to maintaining store standards and ensuring customers find what they need. If you have a background in retail management and enjoy leading people, this could be a solid next step in your career.

About the Role: Assistant Store Manager

As an Assistant Store Manager at Dollarama in Ottawa, you’ll play a key part in the day-to-day running of the store. You’ll assist in managing staff, overseeing merchandising and inventory, and ensuring the store meets company standards at all times. Your leadership presence on the floor helps set the tone for the entire team.

This role requires someone who is dependable, communicates clearly, and can make sound decisions when the Store Manager isn’t on site. You’ll be expected to uphold Dollarama’s operational policies, maintain a safe and organized environment, and support your colleagues in delivering a consistent customer experience.

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Benefits and Salary

Dollarama offers a competitive compensation package for its management team. While specific salary details for this posting were not listed, Assistant Store Managers at Dollarama typically receive benefits consistent with a permanent retail management role. Perks may include health and wellness benefits, employee discounts, and opportunities for career advancement within the company’s growing network of stores across Canada.

Job Details

🏢 Company: Dollarama

📍 Location: Ottawa, ON

📌 Job Type: Retail Management

Responsibilities

As an Assistant Store Manager, you’ll take on a leadership role that spans everything from team supervision to store operations. Your work directly supports the Store Manager and keeps the location running efficiently on a daily basis.

  • Assist in managing day-to-day store operations in alignment with Dollarama’s standards and procedures
  • Supervise and motivate store associates, providing guidance and support to maintain a productive team environment
  • Oversee merchandising and ensure shelves are properly stocked, labelled, and organized at all times
  • Monitor inventory levels and assist with receiving, organizing, and replenishing stock as needed
  • Ensure compliance with health and safety regulations and company policies throughout the store
  • Handle customer concerns professionally and efficiently to maintain a positive shopping experience
  • Support the Store Manager in scheduling, training new team members, and evaluating staff performance
  • Open and close the store as required, taking full responsibility for operations in the Store Manager’s absence

Requirements / Skills

Dollarama values hands-on retail leaders who can keep a team focused and a store running smoothly. The ideal candidate brings relevant experience in a retail or supervisory role and demonstrates the initiative to lead without constant direction.

  • Previous retail management or supervisory experience in a fast-paced environment is a strong asset
  • Strong leadership and communication skills to effectively manage and motivate a diverse team
  • Organizational ability to juggle multiple priorities including staffing, inventory, and customer service simultaneously
  • Problem-solving mindset with the ability to make confident decisions on the floor
  • Availability to work flexible hours, including evenings and weekends, as required by the store schedule
  • Comfort working in a physical retail environment that involves standing for extended periods and handling merchandise

How to Apply

To apply for the Assistant Store Manager position at Dollarama in Ottawa, use the application link below. Make sure your resume is up to date and reflects your relevant retail or management experience before submitting.

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Job Summary & Tips for Applying

AI-generated summary and tips to help you highlight your strengths effectively.

Quick Summary & What to Highlight: This Assistant Store Manager role at Dollarama in Ottawa is perfect for candidates who excel in retail leadership, team supervision, and store operations management. On your resume, emphasize any experience with staff scheduling, inventory control, and merchandising, attention to detail, and your ability to work in a fast-paced retail environment. If you’ve previously worked in retail management or a supervisory role, make sure to highlight specific achievements and responsibilities that align with this position.

Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like assistant store manager, retail operations, and team leadership that appear in the posting. Quantify your achievements where possible (e.g., “supervised a team of 10+ associates” or “reduced inventory shrinkage by 15%”). Write a brief cover letter expressing your genuine interest in Dollarama and why you’re a strong fit for this management role in Ottawa. Double-check your application for spelling errors and ensure your contact information is current.

Interview Preparation: If selected for an interview, research Dollarama‘s values, store concept, and company culture beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your leadership and problem-solving skills. Common questions may include scenarios about handling difficult customers, managing team conflicts, and maintaining store standards under pressure. Dress appropriately for a retail management interview, arrive 10-15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, team dynamics, and growth opportunities within Dollarama. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.