Assistant Store Manager – Dollarama – Hamilton, ON

Assistant Store Manager provides support to the Store Manager in overseeing the daily retail store operations and, in the Store Manager’s absence, acts as the Manager on Duty (MOD). The Assistant Store Manager ensures that company rules and regulations are explained, understood, and followed by all team members, and that inventory counts are done promptly and precisely to maintain proper resupply of goods.

The Assistant Store Manager participates in recruitment and training activities of new employees, enforces established merchandising practices, and contributes to a dynamic and fast-paced environment that promotes operational excellence and customer satisfaction.

About the role: Assistant Store Manager

As Assistant Store Manager, you will support the Store Manager by overseeing daily store operations, ensuring inventory accuracy, and maintaining merchandising standards. You act as MOD when needed, confirming that company policies are clearly communicated and followed by the team. Your role includes participating in recruitment, training, and mentoring of team members to drive a culture of excellence.

You will demonstrate strong leadership and communication skills, efficiently organize time and manage priorities, and thrive in a fast-paced retail environment. Your responsibilities include coordinating inventory counts, enforcing safety and operational guidelines, and collaborating with cross-functional teams to support store performance and customer satisfaction.

Benefits and Salary

Benefits follow Dollarama’s policies; salary details are determined during the hiring process based on experience and qualifications. Dollarama offers opportunities for career growth, training, and a supportive work environment focused on team development and operational excellence.

Requirements / Skills

• Minimum two (2) years’ experience in the retail industry, demonstrating understanding of store operations and customer satisfaction.
• Experience in team management, showcasing leadership, mentoring, and the ability to drive performance in a fast-paced environment.
• Ability to efficiently organize time and manage priorities, balancing inventory counts, merchandising, and team coordination.
• Good leadership and communication skills to ensure policies are followed and to foster a positive work culture.
• Ability to work in a dynamic and fast-paced environment, adapting to changing store needs and operational demands.

How to Apply

If you are excited by the opportunity to join a dynamic team and support store operations at Dollarama, please complete the form below and attach a copy of your resume. Highlight your experience in team leadership, inventory management, and driving customer satisfaction.

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