Afternoon/Closing Team Member – Tim Hortons – Victoria, BC
Location: Victoria, BC | Company: Tim Hortons
If you thrive in a fast-paced environment and genuinely love putting a smile on people’s faces, this opportunity at Tim Hortons on Douglas Street in Victoria, BC might be exactly what you’re looking for. This locally owned and operated franchise is hiring an Afternoon/Closing Team Member — someone with energy, a positive attitude, and a passion for delivering exceptional guest experiences every single shift.
Whether you’re the first friendly face guests see when they walk through the door or the person crafting their favourite baked goods, your role matters. This is a team built like a family, and they’re looking for someone who fits right in — reliable, outgoing, and ready to jump into whatever the afternoon rush throws your way.
About the Role: Afternoon/Closing Team Member
As an Afternoon/Closing Team Member at this Tim Hortons franchise in Victoria, your top priority is guest satisfaction. You’ll be working the afternoon and closing hours, helping keep the restaurant running smoothly from mid-day through to close. This means serving guests at the counter or drive-thru, preparing bakery items, and keeping the workspace clean and organized — all while keeping your energy up and your smile on.
Strong communication and the ability to multi-task are key to succeeding in this role. You’ll be working alongside a close-knit team, so being a dependable and cooperative colleague is just as important as your guest-facing skills. For high-performing and flexible team members, there are real growth opportunities and premium wage rates available.
Benefits and Salary
This position offers competitive wages based on experience, with the potential for premium rates for top performers. You’ll also enjoy a flexible schedule that can work around your life, an employee meal discount, and a fast-paced work environment that keeps every shift interesting. Being part of a family-run franchise means you’re treated as part of an extended team — not just a number.
Job Details
📌 Job Type: Full-Time / Part-Time
🏢 Company: Tim Hortons (Franchise)
📍 Location: 2950 Douglas Street, Victoria, BC V8T 4N4
⏱️ Schedule: Afternoon and Closing shifts
Responsibilities
As an Afternoon/Closing Team Member, your day-to-day will revolve around keeping guests happy and the restaurant operating at its best during the busiest parts of the afternoon and evening. Every task you take on — from front-line service to food preparation — contributes to the guest experience that keeps people coming back.
- Deliver exceptional guest service as one of the first points of contact for afternoon and evening customers
- Prepare bakery items and food products with consistency and quality in mind
- Multi-task efficiently across various station duties during busy periods
- Communicate clearly with team members to maintain a smooth and coordinated operation
- Maintain cleanliness of work areas, equipment, and the restaurant throughout and at close
- Handle closing duties responsibly to ensure the restaurant is properly shut down at end of shift
- Lift and carry items up to 25 lbs as required during stocking and prep tasks
Requirements / Skills
The ideal candidate for this Tim Hortons team member role brings a friendly, dependable attitude and genuine care for guest satisfaction. This franchise values people who show up ready to work and treat their colleagues like family. No extensive experience is required — your personality and work ethic matter just as much.
- Customer service background is preferred — any guest-facing experience is a great asset
- Previous Quick Service Restaurant (QSR) experience is an asset but not required
- Friendly, outgoing, and reliable — core traits the team looks for in every new hire
- Ability to lift 25 lbs as part of routine duties
- Availability for afternoon and closing shifts — flexibility is a definite advantage
How to Apply
Ready to bring your energy to one of Victoria’s most beloved quick-service spots? Apply directly through the official posting and let this family-run Tim Hortons franchise know why you’d be a great fit for their team. Accommodations are available upon request throughout the hiring process.
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Job Summary & Tips for Applying
Quick Summary & What to Highlight: This Afternoon/Closing Team Member role at Tim Hortons in Victoria is perfect for candidates who excel in customer service, teamwork, and working in a fast-paced environment. On your resume, emphasize any experience with food service or quick-service restaurants, your reliability, and your ability to multi-task during busy periods. If you’ve previously worked in retail, hospitality, or food service, make sure to highlight specific achievements and responsibilities that align with this position.
Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like guest satisfaction, quick service, and team communication that appear in the posting. Quantify your achievements where possible (e.g., “served 60+ customers per shift” or “maintained consistent food prep quality across high-volume periods”). Write a brief cover letter expressing your genuine interest in Tim Hortons and why you’re excited about this opportunity in Victoria. Double-check your application for spelling errors and ensure your contact information is current.
Interview Preparation: If selected for an interview, research Tim Hortons‘ values, community involvement, and the culture of this family-run franchise beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your customer service and teamwork skills. Common questions may include scenarios about handling a difficult customer, staying calm under pressure, or working a closing shift. Dress appropriately for a quick-service restaurant environment, arrive 10–15 minutes early, and bring copies of your resume. Prepare thoughtful questions about shift expectations, team culture, and growth opportunities. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.