Administrative Assistant – UPS – Lachine, QC

UPS, one of the world’s most recognized logistics companies and a Fortune Global 500 organization, is looking for an Administrative Assistant to join their Brokerage team in Lachine, Quebec. If you thrive in a structured office environment, love keeping things organized, and enjoy supporting a team that keeps operations moving, this could be the perfect fit for you.

This is a full-time, permanent position based at UPS’s Lachine facility, offering a stable Monday-to-Friday schedule and the opportunity to work alongside experienced professionals in a globally respected company. You’ll be at the heart of daily operations — handling data entry, documentation, and administrative support that directly contributes to team efficiency and client satisfaction.

About the Role: Administrative Assistant

As an Administrative Support Assistant, you’ll be the backbone of the office, assisting raters, team leads, and office staff with a wide range of clerical and administrative tasks. From accurately entering data into customer files to managing documentation and handling phone inquiries, your work will keep daily workflows running smoothly and efficiently.

This role requires strong bilingual communication skills in French and English, as you’ll be regularly interacting with clients and partners located outside of Quebec. Attention to detail, solid Microsoft Office proficiency, and the ability to juggle multiple priorities throughout the day are key to succeeding in this position.

Benefits and Salary

This position offers an hourly wage of $17.53. As part of the UPS team, you’ll join a diverse and equal opportunity employer that values its people and fosters a rewarding workplace culture. UPS is committed to providing accommodations for candidates with disabilities throughout the recruitment and employment process.

Responsibilities

Day to day, this role is about keeping the office running like clockwork. You’ll be the go-to person for clerical support, data entry, and documentation management, ensuring that raters and team leads have everything they need to serve clients efficiently. These responsibilities are essential to the smooth flow of UPS’s brokerage operations.

• Assist with clerical tasks including information gathering, documentation, photocopying, faxing, and file splitting
• Perform data entry and scanning to maintain accurate and up-to-date customer records
• Complete first-screen processing of B3 customer files and open LVS entries
• Support raters with general office duties including reports, forms, and claims
• Answer phone calls from partners and other UPS offices in a professional and timely manner
• Operate scanning stations for document imaging and proper file management

Requirements / Skills

UPS is looking for a detail-oriented, organized candidate who can handle a high-volume office environment with professionalism and care. The ideal person for this role brings strong bilingual communication abilities, sharp computer skills, and a proactive attitude that contributes to a positive workplace culture.

• Bilingual in French and English (written and spoken) — required for regular interactions with clients outside Quebec
• Microsoft Office proficiency — strong skills in Excel, Word, and PowerPoint are essential
• Strong typing skills with the ability to perform accurate, high-volume data entry
• Excel data analysis — ability to read spreadsheets, extract information, and communicate findings to management
• Excellent communication skills — both verbal and written, for internal and external interactions
• Organizational ability — capable of prioritizing daily tasks and managing multiple responsibilities efficiently

How to Apply

Ready to take your next step with a globally recognized leader in logistics? Make sure your updated resume is ready before applying — it’s a required part of the application. Click the button below to submit your application directly through the official UPS careers portal. Don’t miss this opportunity to join a Fortune Global 500 company right here in Lachine, Quebec.

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